Shipping & Returns FAQ
Please note that all of our prices are in Australian (AUD) Dollars
We carry all of our own products and ship them directly from our Warehouse in South Melbourne, Victoria - Australia.
We package all of our items very carefully with high-quality protective equipment. So rest assured, we do our best to ensure your purchases will reach you safe and sound.
We work hard to ensure that your orders are processed as quickly as possible, but most important to us is to ensure that your items are packaged safely.
For items that are in stock, please allow 3-5 business for processing before your orders ship. For pre-order items, please allow for 3-5 business days from when the item is taken into stock for your order to process and ship.
Please note that business days are (Monday to Friday 9am-5:00pm). You will receive an order confirmation email once your order is placed and a second email with a tracking code will be sent to you once your item has been shipped.
FAQs
Above all, we want you to have a happy and awesome shopping experience with us.
On the very rare occasion that something goes wrong, we will most certainly do our best to help you out. So, if you have any issues whatsoever, please get in touch with us via our Contact us page or email sales@pixelcrib.com directly!
These are some of the nice things people have said about us!
I am a customer from the US who has been looking absolutely everywhere for this vinyl! One of the most creative games designed in recent years, with one of the best soundtracks! Arrived in super protective packaging, ensuring the best condition! I’m so pleased with the customer service and attention to detail.
Haven't played LP yet, but ordering was very straightforward. Had to contact seller about delivery address & they were very helpful & quick to reply. Album turned up in perfect condition, and packaged really well & safe. Delighted with the service!
Great service. LP in excellent condition. Fast shipping around the world.
Was shipped out right after ordering, arrived well packaged. Would gladly do business with you again, thanks
I couldn’t be happier with the service and speed of Pixel Crib! I ordered this book along with 2 others from the visual series, they were shipped extremely quickly and arrived in perfect condition. Thanks guys! I’ll be back.
I just wanted to THANK YOU for going above and beyond for sending Neil and his family the C64. I also want to thank you for including the note in the packaging as well. Simply put, you so ROCK!!! :)
Great stuff, friendly communication, super fast delivery, safely packaged, a true pleasure thank you!
It’s well-worth a look for the fact that they’re selling some pretty cool collectibles, gaming art and art books. They stock some pretty unique items that I’ve not seen anywhere else in Australia